Effective Date: June 1, 2022
Welcome to DigitalConch!
These Terms of Service set out the terms and conditions by which DIGITAL CONCH PTE. LTD. and its affiliates and
subsidiaries (individually and collectively, "DigitalConch", "we", "us" or "our") offer:
(a) our mobile games and applications(“DigitalConch Apps”);
(b) this website (“Website”); and
(d) any other apps, websites, games or services that link to this Terms of Service, regardless of how you access
or use them, including through mobile devices,
(collectively, the “Services”).
This agreement includes DigitalConch’s policy for acceptable use of the Services and content posted on the Website and DigitalConch apps, your rights, obligations and restrictions regarding your use of the Services and DigitalConch’s Terms of Service. DigitalConch hereby specifically reminds you to carefully read these Terms of Service (hereinafter referred to as the "agreement") and all the schedules hereof, to ensure that you fully understand all provisions of the agreement before you register yourself as a user. The additional terms and conditions applicable to the services provided by DigitalConch in which you choose to participate, those are hereby incorporated into this agreement. You may receive a copy of this agreement by emailing us at:
service@DigitalConch.com Subject: Terms of Service.
BY USING THE SERVICES OR OPENING AN ACCOUNT, YOU SIGNIFY YOUR IRREVOCABLE ACCEPTANCE OF THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, PLEASE DO NOT USE OUR SERVICES.
DigitalConch may modify this agreement from time to time and such modification shall be effective upon being posted on DigitalConch’s official website. You agree to be bound to any changes to this agreement when you use the Services after any such modification is posted. It is therefore important for you to review this agreement regularly and ensure you are updated as to any changes. DigitalConch reserves the right, in its sole discretion, to reject, refuse to post or remove any posting (including private messages) by you, or to restrict, suspend, or terminate your access to all or any part of the Services at any time, for any or no reason, with or without prior notice, and without liability. DigitalConch exclusively reserves the right to remove your profile and/or restrict, suspend, or terminate your access to any part of Services if DigitalConch determines, in its sole discretion, that you pose a threat to DigitalConch and/or it’s affiliates. DigitalConch also reserves the right to change, alter or remove part of or all your added personal information.
DigitalConch may contain inaccurate, inappropriate, offensive or sexually explicit information or any information prohibited under Section 6 of this Agreement (posted by any members of DigitalConch, for instance, in their profiles), and DigitalConch assumes no responsibility or liability for.
1.Eligibility
To create an account on DigitalConch, you must provide us with at least your name, mobile number and/or email address, and a password and agree to the Terms of Service and the Privacy Policy, which governs how DigitalConch treats your information. You may provide additional information during the registration flow (for example, your gender, age, hobbies and etc.) to create your profile and to receive more customized services on DigitalConch.
Any information that you upload or sync with DigitalConch’s services is covered by the Terms of Service. You can remove your synced information at any time. By using the Services, you agree that DigitalConch may collect, use and share your information in accordance with DigitalConch’s Terms of Service, as revised from time to time. By continuing to use the Services after any changes to these Terms of Service, with or without notice from us, you agree to the revised Terms of Service. By using the Services, you represent and warrant that (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) your use of the services provided by DigitalConch does not violate any applicable law or regulation.
IF YOU ARE YOUNGER THAN 18 YEARS OLD OR THE RELEVANT "AGE OF MAJORITY" WHERE YOU LIVE, YOU MUST GET PERMISSION FROM A PARENT OR LEGAL GUARDIAN TO OPEN AN ACCOUNT AND THAT PARENT OR LEGAL GUARDIAN MUST AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT KNOW WHETHER YOU HAVE REACHED THE "AGE OF MAJORITY" WHERE YOU LIVE, OR DO NOT UNDERSTAND THIS SECTION, PLEASE DO NOT CREATE AN ACCOUNT UNTIL YOU HAVE ASKED YOUR PARENT OR LEGAL GUARDIAN FOR HELP. IF YOU ARE THE PARENT OR LEGAL GUARDIAN OF A MINOR WHO IS CREATING AN ACCOUNT, YOU MUST ACCEPT THESE TERMS OF SERVICE ON THE MINOR'S BEHALF AND YOU WILL BE RESPONSIBLE FOR ALL USE OF THE ACCOUNT OR SERVICES, INCLUDING PURCHASES OR OTHER TRANSACTIONS MADE BY THE MINOR IN CONNECTION WITH THE SERVICES, WHETHER THE MINOR'S ACCOUNT IS NOW OPEN OR CREATED LATER AND WHETHER OR NOT THE MINOR IS SUPERVISED BY YOU DURING SUCH PURCHASE OR OTHER USE OF THE SERVICES.
Your profile may be deleted and your membership may be terminated without warning, if DigitalConch believes that you are under 18 years of age or fail to reach the “age of majority” of adulthood under your national laws.
2.Privacy
Your privacy is very important to us. To better protect your rights, we have provided the DigitalConch’s Privacy Policy to explain our privacy practices in detail. Please review the Privacy Policy to understand how DigitalConch collects and uses the information associated with your Account and/or your use of the Services. By accessing or using the Services or agreeing to these Terms of Service, you consent to DigitalConch 's collection, use, disclosure, processing and/or transfer of your Content and personal data as described in the Privacy Policy.
3.Accounts and Security
3.1
Some functions of our Services require registration for an Account by selecting a unique user identification ("User ID") and password, and by providing certain personal information. If you select a User ID that DigitalConch, in its sole discretion, finds offensive or inappropriate, DigitalConch has the right to suspend or terminate your Account.
3.2
Your Account is non-transferable and only for your personal use. You may not authorize any third parties to access or use your Account for any purpose whatsoever or try to transfer the Account or associated Virtual Currency and/or Virtual Items to any third party in any manner.
3.3
You may be able to use your Account to gain access to other products, websites or services, including those offered by third parties, to which we have enabled access or with which we have, contracted, tied up or collaborated. DigitalConch has not reviewed, and assumes no responsibility for any third party content, functionality, security, services, privacy policies, or other practices of those products, websites or services. If you do so, the terms of service for those products, websites or services, including their respective privacy policies may also apply to your use of those products, websites or services.
3.4
You agree to (a) keep your password confidential and use only your User ID and password when logging in, (b) ensure that you log out from your account at the end of each session, (c) ensure that you will not to use the account, User ID, or password of another member at any time or to disclose your password to any third party,(d) immediately notify us via
service@DigitalConch.com
of any unauthorised use of your User ID and/or password or any other breach of security or non-compliance with these Terms of Service or applicable laws, and (e) ensure that your Account information is accurate and up-to-date. You are fully responsible for all activities that occur under your User ID and Account even if such activities or uses were not committed by you. DigitalConch will not be liable for any loss or damage arising from unauthorised use of your User ID, password, or Account or your failure to comply with this Section. You are entirely responsible for maintaining the confidentiality of your password.
3.4
You agree that DigitalConch may for any reason, in its sole discretion and without notice or liability to you or any third party, immediately terminate your Account and your User ID, and remove or discard from the Services any Content associated with your Account and User ID. Grounds for such termination may include, but are not limited to, (a) extended periods of inactivity, (b) violation of the letter or spirit of these Terms of Service, (c) violation of any applicable law, (d) fraudulent, harassing, defamatory, threatening or abusive behaviour or (e) behaviour that is harmful to other uUsers, third parties, or the business interests or reputation of DigitalConch or that may otherwise subject DigitalConch to legal or regulatory action. Use of an Account for illegal, fraudulent, harassing, defamatory, threatening or abusive purposes may be referred to law enforcement authorities without notice to you. If you file a claim (under any cause of action whatsoever) either against DigitalConch, or which in any way involves DigitalConch, then DigitalConch may terminate your Account.
3.6
If your Account is or remains inactive (which means you have not logged into or used your Account) for more than 12 months, DigitalConch has the right to delete or deactivate your Account and all Virtual Currency and Virtual Items (as defined below) in your Account shall be forfeited and no refunds will be made in respect of the same to the fullest extent authorized by law.
3.7
You may only use the Services and/or open an Account if your applicable jurisdiction allows you to accept these Terms of Service.
Subject to your compliance with these Terms, DigitalConch hereby grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access, view, download and print, where applicable, any the Content solely for your personal and non-commercial purposes. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services or Content, except only as expressly permitted by these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by DigitalConch or its licensors, except for the licenses and rights expressly granted by these Terms.
4.Limited license
Subject to your compliance with these Terms, DigitalConch hereby grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access, view, download and print, where applicable, any the Content solely for your personal and non-commercial purposes. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services or Content, except only as expressly permitted by these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by DigitalConch or its licensors, except for the licenses and rights expressly granted by these Terms.
Illegal and/or unauthorized use of the services provided by DigitalConch, including collecting usernames, phone number and/or email addresses of members by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to the DigitalConch website is prohibited. Commercial advertisements, affiliate links, and other forms of solicitation may be removed from member profiles without notice and may result in termination of membership privileges. Appropriate legal action will be taken for any illegal or unauthorized use of the services provided by DigitalConch.
5.Proprietary rights in Content on DigitalConch
By displaying or publishing (posting) any content on or through the services provided by DigitalConch, you hereby grant to DigitalConch a limited license to use, modify, publicly perform, publicly display, reproduce, and distribute such content solely on and through the services provided by DigitalConch.
You represent and warrant that: (i) you own the content posted by you on or through the services provided by DigitalConch or otherwise have the right to grant the license set forth in this section, and (ii) the posting of content by you on or through the services provided by DigitalConch does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person. You agree to pay for all royalties, fees, and any other monies owing any person by reason of any content posted by you to or through the services provided by DigitalConch.
The services provided by DigitalConch contain content generated by DigitalConch which is protected by copyright, trademark, patent, trade secret and other laws, and DigitalConch owns and retains all rights in the content generated by DigitalConch and the services provided by DigitalConch. DigitalConch hereby grants you a limited, revocable, non-sub-licensable license to reproduce and display the content generated by DigitalConch (excluding any software code) solely for your personal use in connection with viewing the DigitalConch website and using the services provided by DigitalConch. Any liability raising from your inappropriate use of DigitalConch’s content shall be borne by you.
The services provided by DigitalConch contain content of members and other right licensors. Except for content posted by you, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any content appearing on or through the services provided by DigitalConch.
6.Terms of use
6.1
The license for use of the Services is effective until terminated as set forth in these Terms of Service or if you fail to comply with any term or condition of these Terms of Service. In such event, no notice shall be required by DigitalConch to effect such termination.
(1)
upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, alarming, distressing, tortuous, defamatory, harassing, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
(2)
use the Services to harm minors or make available Content that is harmful to children or minors in any way;
(3)
upload, post, email, transmit or otherwise make available any Content that violates the rights, including any patent, trademark, copyright, intellectual property or other propriety rights, of any party
(4)
use the Services to impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;
(5)
forge headers or otherwise manipulate identifiers in order to disguise or mislead as to the origin of any Content or communications transmitted through the Services;
(6)
remove any proprietary notices from the Services;
(7)
cause, permit or authorize the modification, creation of derivative works, or translation of the Services without the express permission of DigitalConch;
(8)
use the Services for any commercial purpose or the benefit of any third party or any manner not permitted by the licenses granted herein;
(9)
use the Services for fraudulent or unlawful purposes, including for any purposes relating or encouraging money laundering or gambling or otherwise inconsistent with, or contrary to, applicable laws;
(10)
attempt to decompile, reverse engineer, disassemble or hack the Services (or any portion thereof) or any network connected with the Services, or to attempt to breach, defeat or overcome any authentication measures, encryption technology or security measures implemented by DigitalConch with respect to the Services, any network connected to or associated with the Services, and/or any data transmitted, processed or stored by DigitalConch;
(11)
upload, post, email, transmit or otherwise make available any Content containing any software viruses or any other computer code, file or program designed to interrupt, destroy, alter and/or limit the functionality of the Services and/or any computer resource belonging to DigitalConch or its Users;
(12)
upload, post, email, transmit or otherwise make available any Content that threatens the unity, integrity, defence, security or sovereignty of the nation or jurisdiction from which you are accessing or using the services, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting to other nations;
(13)
attempt to solicit, harvest or collect any information about or regarding other Users or Account holders, including without limitation any personal data, account information, passwords or other information;
(14)
attempt or gain unauthorized access to any portion or feature of the Services including any other User’s account;
(15)
upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
(16)
upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
(17)
upload, post, email, transmit or otherwise make available any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other unauthorised form of solicitation;
(18)
upload, post, email, transmit or otherwise make available any material that contains software viruses, worms, Trojan-horses or any other computer code, routines, files or programs designed to directly or indirectly interfere with, manipulate, interrupt, destroy or limit the functionality or integrity of any computer software or hardware or data or telecommunications equipment;
(19)
use any modified, hacked, or other unauthorized version of the Services, including to cheat, gain unfair advantage relative to other Users, or for any other purpose;
(20)
disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other uUsers of the Services are able to type, or otherwise act in a manner that negatively affects other uUsers' ability to engage in real time exchanges;
(21)
interfere with, manipulate or disrupt the Services or servers or networks connected to the Services or any other User's use and enjoyment of the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
(22)
take any action or engage in any conduct that could directly or indirectly damage, disable, overburden, or impair the Services or the servers or networks connected to the Services;
(23)
use the Services to intentionally or unintentionally violate any applicable local, state, national or international law, rule, code, directive, guideline, policy or regulation including without limitation laws and requirements (whether or not having the force of law) relating to anti-money laundering or counter-terrorism;
(24)
use the Services to provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act;
(25)
make, enable, cause or permit, any transactions (including payments or financial transactions) that you are not authorized to;
(26)
create, access or use multiple Accounts to with respect to any single App or Service;
(27)
attempt to sell or transfer your Account or any associated Virtual Currency and/or Virtual Items to any third party in any manner;
(28)
use the Services to violate the privacy of others or to "stalk" or otherwise harass another;
(29)
facilitate or encourage any violation of these Terms of Service or our other policies, including the Privacy Policy, as amended from time to time; and/or
(30)
use the Services to collect or store personal data about other Users in connection with the prohibited conduct and activities set forth above.
6.3
The following is a partial list of the kind of content/activities that is illegal or prohibited to post on or through the services provided by DigitalConch. DigitalConch reserves the right to investigate and take appropriate legal action against anyone who, in DigitalConch’s sole discretion, violates this provision, including without limitation, removing the offending communication from the services provided by DigitalConch, terminating the membership of such violators and filing a lawsuit for DigitalConch’s loss, if any, caused thereby. Prohibited content includes, but is not limited to content that, in the sole discretion of DigitalConch:
(1)
promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
(2)
(2)violates any patents;
(3)
harasses or advocates harassment of another person;
(4)
exploits people in a sexual or violent manner;
(5)
contains nudity, violence, or offensive subject matter or contains a link to an adult website;
(6)
solicits personal information from anyone under 18;
(7)
provides any telephone numbers, street addresses, last names, URLs or email addresses;
(8)
promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
(9)
promotes an illegal or unauthorized copy of another person’s copyright work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
(10)
involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing, instant messaging, “spimming” or “spamming”;
(11)
contains restricted or password only access pages or hidden pages or images (those not linked to or from another accessible page);
(12)
promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
(13)
solicits passwords or personal identifying information for commercial or unlawful purposes from other members;
(14)
involves commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes;
(15)
includes a photograph of another person that you have posted without that person’s consent; or
(16)
uses sexually suggestive imagery or any other unfair, misleading or deceptive content intended to draw traffic to the profile such as pictures of celebrities.
(1)
criminal or tortuous activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, sending of malicious or harmful files, copyright infringement, patent infringement, or theft of trade secrets;
(2)
advertising to, or solicitation of, any member to buy or sell any products or services through the use of services provided by DigitalConch, transmission of any chain letters or junk email to other members. It is also a violation of these rules to use any information obtained from the services provided by DigitalConch in order to contact, advertise to, solicit, or sell to any member without their prior explicit consent.
(3)
covering or obscuring the banner advertisements on your personal profile page, or any DigitalConch page via HTML/CSS or any other means;
(4)
any automated use of the system, such as using scripts to add friends or send comments or messages;
(5)
interfering with, disrupting, or creating an undue burden on the services provided by DigitalConch or the networks or services connected to the services provided by DigitalConch;
(6)
attempting to impersonate another member or person;
(7)
using the account, username, or password of another member at any time or disclosing your password to any third party or permitting any third party to access your account;
(8)
selling or otherwise transferring your profile;
(9)
using any information obtained from the services provided by DigitalConch in order to harass, abuse, or harm another person;
(10)
playing an advertisement on your profile, or accepting payment or anything of value from a third person in exchange for your performing any commercial activity on or through the services provided by DigitalConch on behalf of that person, such as placing commercial content on your profile, posting blogs or bulletins with a commercial purpose, or sending private messages with a commercial purpose; or
(11)
using the services provided by DigitalConch in a manner inconsistent with any and all applicable laws and regulations.
6.4
DigitalConch may delete any content that in the sole judgment of DigitalConch violates this agreement or which may be offensive, illegal or violate the rights, harm, or threaten the safety of any person. DigitalConch assumes no responsibility for monitoring the services provided by DigitalConch for inappropriate content or conduct. If at any time we chooses, in its sole discretion, to monitor the services provided by us, DigitalConch nonetheless assumes no responsibility for the content, no obligation to modify or remove any inappropriate content, and no responsibility for the conduct of the user submitting any such content.
6.5
You are solely responsible for the content that you post on or through any of the services provided by DigitalConch, and any material or information that you transmit to other members and for your interactions with other members. DigitalConch does not endorse and has no control over the content. Content is not necessarily reviewed by DigitalConch prior to posting and does not necessarily reflect the opinions or policies of DigitalConch. DigitalConch makes no warranties, express or implied, as to the content or to the accuracy and reliability of the content or any material or information that you transmit to other members.
6.6
In the event your Account is deleted or deactivated in accordance with the preceding Clause 6, all Virtual Currency and Virtual Items (as defined below) in your Account shall be forfeited and no refund will be made in respect of the same to the fullest extent permitted by law.
6.7
You acknowledge, consent and agree that DigitalConch may access, preserve and disclose your Account information and Content if required to do so by law or pursuant to an order of a court or by any governmental or regulatory authority having jurisdiction over DigitalConch or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms of Service; (c) respond to claims that any Content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of DigitalConch, its Users, and/or the public.
7.Copyright Policy
You may not post, modify, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. According to DigitalConch’s policies, this would lead to termination of your membership privileges of if you repeatedly infringe the copyrights of others upon receipt of proper notification to DigitalConch by the copyright owner or the copyright owner’s legal agent. Without limiting the foregoing, if you believe that your work has been copied and posted on theServices in a way that constitutes copyright infringement, please provide the following information by sending it to legal@DigitalConch.com : (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the services provided by DigitalConch; (iv) your address, telephone number, and email address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (vi) a statement made by you, under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
8.Member Disputes
You are solely responsible for your interactions with other members of DigitalConch. DigitalConch reserves the DigitalConch, but has no obligation, to monitor disputes between you and other members.
9.Virtual Items and Virtual Currency
In connection with some of the games and other Services, you are offered the option to purchase of DigitalConch Diamonds, coins, or other in-game virtual currency("Virtual Currency"), virtual in-game items or skins or other entitlements available via the Services(“Virtual Items”). DigitalConch owns, has licensed, or otherwise has the rights to use all appearing or originating in the Services and DigitalConch Apps, including vitual items and vitual currency.
Virtual Items and Virtual Currency are provided solely for your personal and entertainment use, they may only be used in DigitalConch Apps, and they have no “real world” value. By purchasing or receiving Virtual Items and Vitual Currency all that you receive is a limited license to use them in DigitalConch Apps by these Terms or such other terms as may apply; Virtual Items and Virtual Currency are not your personal property and no ownership interest in them is transferred to you. The prices for and the amounts and kinds of Virtual Items and Virtual Currency available may be changed at any time without notice. Virtual Items and Virtual Currency that you receive may also be changed or discontinued at any time without notice.
You cannot sell or transfer, or attempt to sell or transfer, Virtual Items or Virtual Currency, except only that where allowed you can exchange, within the Services and DigitalConch Apps, those Virtual Items and Virtual Currency that cannot be purchased with “real world" money ("Tradable Items") for other Tradable items so long as no money or anything of monetary value is paid or given for Tradable items; any other purported or attempted exchange is strictly prohibited. Virtual items and Virtual Currency may never be redeemed by you for“real world" money, goods, wares, merchandise, services, or anything of monetary value from DigitalConch or any other person.
10.Charges and Payments
10.1
Depending on your jurisdiction and the Services you elect to purchase, you may from time to time make payments to us or to other third parties.If you do elect to make such purchases or otherwise incur charges in connection with your use of the Services, you agree to pay that charge in order to receive such Virtual Currency, Virtual Items, or to receive access to and/or the benefits of such Services. The price stated for the Virtual Currency, Virtual Items, and/or Services excludes all applicable taxes and currency exchange settlements, unless stated otherwise. You are solely responsible for paying such taxes or other charges. We may suspend or cancel any transaction and/or your access to the Services if we do not receive full payment from you within the stipulated due date for payment. Suspension or cancellation of the Services for non-payment could result in a loss of access to and use of your Account and its Content.
10.2
Generally, to pay the charges for any Virtual Currency, Virtual Items or other Service, you will be asked to select a payment method before you complete your purchase or at the time you initiate the transaction sign up for that Service. In many cases, Virtual Currency or other Services may also be purchased directly from certain authorized third parties. Payments for Virtual Currency, Virtual Items, or other Services may also be processed via third-party payment service providers. In such cases, the purchase of Virtual Currency, Virtual Items or other Services from such third parties or via such third party payment service providers is governed by their own respective terms and conditions, privacy policies. and the applicable laws of the jurisdiction where such purchases are being made.
10.3
10.3We may change the price of Virtual Currency, Virtual Items and/or any Service at any time. If there is a fixed term and price for your Service offer, that price will remain in force for the duration of that term.
10.4
Your right to use any Virtual Currency or Virtual Items is a limited, non-exclusive, non-assignable, non-transferable, non-sublicensable, revocable license to use such Virtual Currency and Virtual Items solely for your personal entertainment and non-commercial use in the Services only. Once purchased, any purchased Virtual Currency or Virtual Items will be valid indefinitely unless fully used or redeemed within the Services, until your Account is terminated for any reason or if we are no longer able to legally service your Account (for example, if you withdraw your consent for us to use your personal data). If your Account is or remains inactive (which means you have not logged into your Account) for more than 12 months, DigitalConch has the right to delete or deactivate your Account and all Virtual Currency and Virtual Items in your Account shall be forfeited in accordance with Clause 3.6 above.
10.5
Virtual Currency and Virtual Items have no monetary value and have no value outside of the Services. Virtual Currency and Virtual Currency cannot be sold, traded, transferred, redeemed, or otherwise exchanged for cash or other goods or services outside of the DigitalConch Apps and Services. Virtual Currency may be only redeemed for Virtual Items or other entitlements available via DigitalConch Apps and Services.
10.6
Unless otherwise provided by applicable law or by the express terms of a Service offer, all purchases for Virtual Currency, Virtual Items or other Services are final and non-refundable. Once you redeem any Virtual Currency for a Virtual Item or other entitlement, that Virtual Item or other entitlement is final and not returnable, exchangeable, or refundable. You may cancel any Services at any time, but all pre-payments and all purchased of any Virtual Currency, Virtual Items or other Services are strictly non-refundable. If you made such a purchase from an authorized third party or otherwise made payment via a third party payment service provider, you may also need to consult those third parties’ respective terms and conditions for additional information regarding their respective policies for refunds.
11.Membership subscriptions
11.1
In certain jurisdictions and subject to applicable law, we may offer membership subscription plans in our Apps (“Subscriptions”). Subscriptions may be weekly, monthly or such other recurring period as determined by us and notified in our Apps (“Subscription Period”).
11.2
Subscriptions may be purchased by paying the fee specified in DigitalConch Apps (“Subscription Fee”) and are subject to the terms and conditions in Clause 10 above and the additional terms and conditions published within DigitalConch Apps. When making a purchase, you should confirm the category, quantity, duration, automatic renewal term (if optional), etc., of the service to be purchased according to your actual requirements. By making the payment, the same will be confirmed, and you may not request a modification or refund in the absence of just causes specified by law or the Agreement.
11.3
Subscriptions will be automatically renewed for further Subscription Periods, and you will be charged the Subscription Fee, at the end of each Subscription Period until cancelled by you before the renewal date. As we will not notify you prior to such renewal, you are advised to monitor your Subscriptions.
11.4
If you purchase an auto-recurring periodic subscription, your Payment Method will continue to be billed until you cancel the subscription. If you have purchased the value-added service at the unadjusted rates, you will not be affected by the possible price adjustment in the period of validity of the value-added service purchased, and you do not need to pay extra money; however, that you are required to make the payment at the latest list price on the purchase page during next purchase or auto-renewal. If you do not wish your subscription to renew automatically, you may follow the guidelines. If you fail to cancel auto-renewal at least 24 hours prior to the end of the subscription period, you will be deemed to accept that DigitalConch continues to make the charge in accordance with the agreement and by the auto-renewal cycle you choose. If you stop using DigitalConch within the period of validity of the value-added service, DigitalConch shall not be responsible for refunding the corresponding service fee for the remaining period. Deleting your account on DigitalConch or deleting the DigitalConch Apps from your device would not cancel your subscription.
11.5
You may cancel your Subscription at any time through Google Play or, the Apple App Store, or other app store through which you have enabled your Subscription (as the case may be) in accordance with the applicable terms of service. Upon cancellation, your Subscription shall not be renewed and shall expire on the last day of the Subscription Period. In the event your Subscription Fee or any part of it is refunded, we reserve the right to pro-rate or deduct any Virtual Currency or Virtual Items previously granted by us in the Subscription Period prior to your cancellation taking effect.
11.6
We may allow you to subscribe for more than one Subscription at a time. Subscriptions may have limited availability. Once Subscriptions are fully subscribed, they may no longer be made available for purchase. We reserve the right to make changes to our Subscriptions at any time.
12.Disclaimers
DigitalConch is not responsible for any incorrect or inaccurate content posted on the DigitalConch website or in connection with the services provided by DigitalConch, whether caused by users or by any of the equipment or programming associated with or utilized in the services provided by DigitalConch.
Profiles created and posted by users on the Website and DigitalConch Apps may contain links to other websites. DigitalConch is not responsible for the content, accuracy or opinions expressed on such websites, and such websites are in no way investigated, monitored or checked for accuracy or completeness by DigitalConch. Inclusion of any linked website on the services provided by DigitalConch does not imply approval or endorsement of the linked website by DigitalConch. When you access these third-party sites, you do so at your own risk. DigitalConch takes no responsibility for third party advertisements which are posted on the Website and DigitalConch Apps or through the Services, nor does it take any responsibility for the goods or services provided by its advertisers. DigitalConch is not responsible for the conduct, whether online or offline, of any user of theServices. DigitalConch assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communication between members. DigitalConch is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on any of the services provided by DigitalConch or combination thereof, including any injury or damage to Users or to any person’s computer related to or resulting from participation or downloading materials in connection with the services provided by DigitalConch. Under no circumstances shall DigitalConch be responsible for any loss or damage, including personal injury or death, resulting from use of the services provided by DigitalConch, attendance at an event organized or sponsored by DigitalConch, from any content posted on or through the services provided by DigitalConch, or from the conduct of any members of DigitalConch, whether online or offline. The services provided by DigitalConch are provided “AS-IS” and as available and DigitalConch expressly disclaims any warranty of fitness for a particular purpose or non-infringement. DigitalConch cannot guarantee and does not promise any specific results from use of the services provided by DigitalConch.
13.Limitation on Liability
In no event shall DigitalConch be liable to you or any third party for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profit damages arising from your use of the services, even if DigitalConch has been advised of the possibility of such damages.
Notwithstanding anything to the contrary contained herein, DigitalConch’s liability to you for any cause whatsoever and regardless of the form of the action,WILL AT ALL TIMES BE LIMITED TO THE TOTAL FEES PAID BY YOU TO US DURING THE THREE (3) MONTHS PRIOR TO YOUR MAKING A CLAIM AGAINST DIGITALCONCH. These limitations and exclusions regarding damages apply even if any remedy provided by us fails to provide adequate compensation.
DigitalConch shall not be liable to any damages or losses caused by your or a third party’s actions, including but not limited to infringement, such as payment service or internet access service by any third party.
14.Disputes
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Singapore without regard to its conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act, to the extent applicable, are expressly disclaimed. Any dispute, controversy, claim or difference of any kind whatsoever shall arising out of or relating to these Terms of Service against or relating to DigitalConch or any Indemnified Party under these Terms of Service shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this Section. There will be one (1) arbitrator and the language of the arbitration shall be English.
15.Indemnity
You agree to indemnify and hold DigitalConch, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the services provided by DigitalConch in violation of this agreement and/or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above and/or if any content that you post on the DigitalConch website or through the services provided by DigitalConch causing DigitalConch to be liable to another.
16.Other
This Agreement is accepted upon your use of the DigitalConch website, or software, or any of the services provided by DigitalConch and is further affirmed by you becoming a member. This agreement constitutes the entire agreement between you and DigitalConch regarding the use of the services provided by DigitalConch. The failure of DigitalConch to exercise or enforce any DigitalConch or provision of this Agreement shall not operate as a waiver of such DigitalConch or provision. The section titles in this agreement are for convenience only and have no legal or contractual effect. This agreement operates to the fullest extent permissible by law. If any provision of this agreement is unlawful, void or unenforceable, that provision is deemed severable from this agreement and does not affect the validity and enforceability of any remaining provisions. DigitalConch reserves the DigitalConch of interpretation and amendment hereof. Please contact us at:
service@DigitalConch.com with any questions regarding this agreement.
DIGITAL CONCH PTE. LTD.
本服務條款將於2022年6月1日起生效。
為保障您使用Digital Conch Pte. Ltd.(以下簡稱「Digital Conch」、「我們」、「我們的」)網路連線遊戲服務的相關權益,請於註冊登記使用Digital Conch遊戲之服務及相關服務前,詳細閱讀「服務條款」(以下簡稱「本契約」或「契約」)之所有規定。請您務必詳細閱讀並經三(3)日以上審閱,以保障您的權益。如您已經詳細審閱並瞭解本契約的所有條款達三日以上,並願意完全遵守本契約、隱私權政策及與Digital Conch遊戲相關之遊戲管理規章、規則,請您同意或接受本契約。您瞭解,一旦您同意或接受本契約,或您註冊、登入、使用Digital Conch遊戲服務均視為您已詳細審閱並瞭解本契約的所有條款,並願意受本契約、隱私權政策及與本契約有關之遊戲規則、規章的全部內容之約束,亦表示您願遵守相關法律規定,且相關法律規定如有改時,亦同。此後您不得以未閱讀/未同意本契約內容或類似理由提出任何形式的抗辯。
Digital Conch修改本契約時,應於遊戲網站首頁及遊戲之登入頁面公告之,並以書面或電子郵件通知消費者。如您於通知到達後十五日內未為反對之表示者,Digital Conch依契約變更後之內容繼續提供本遊戲服務。如您不同意以下使用者契約條款及其變更內容,請您立即停止使用Digital Conch遊戲之任何服務。如果您有任何疑問,請立即向我們詢問。
第一條 當事人及其基本資料
1. 您,係Digital Conch遊戲服務之使用者(以下簡稱「消費者」);
2. Digital Conch Pte. Ltd.,係Digital Conch遊戲服務之提供者(以下簡稱「企業經營者」)。
註冊地址:133 New Bridge Road #08-03 Chinatown Point, Singapore 059413
Digital Conch遊戲客服電子郵件信箱:service@digitalconch.com
第二條 法定代理人
消費者為限制行為能力人者,本契約訂定時,應經消費者之法定代理人同意,本契約始生效力;消費者為無行為能力人者,本契約之訂定,應由消費者之法定代理人代為之。否則,消費者不得使用本遊戲服務。
特此提醒:若消費者為限制行為能力人或無行為能力人,除應符合前述服務條款之規定,消費者應於消費者之法定代理人閱讀、瞭解並同意本契約之所有內容後,方得使用本遊戲服務,本契約條款變更時亦同。此外提醒您注意,此處之規定之變更,請以企業經營者官方網站或遊戲之公告為準。遊戲服務中如有任何需要「確認」的,您如為無行為能力人或限制行為能力人時,應由法定代理人代為確認,並由法定代理人連帶負擔由此行為所生之法律責任。
為促進兒童及少年身心健全發展,並保障其相關權益,消费者瞭解個別款遊戲應根據法令標明分級,消費者或消費者之法定代理人同意或者接受,或註冊、登入、使用本遊戲服務,即表示消費者及其法定代理人確認消費者已符合相關法令對使用本級別之服務的年齡要求並加以遵守。
第三條、契約適用之範圍
企業經營者提供消費者網路連線遊戲服務及其他相關服務(以下簡稱「本服務」),雙方關於本服務之權利義務,依本契約條款之約定為之。
第四條、契約之內容
(一) 以下視為本協定之一部分,與本契約具有相同之效力:
1. 隱私權政策。
2. 企業經營者有關本服務之廣告或宣傳內容。
3. 企業經營者有關本服務之公告、費率表、遊戲管理規則、客服中心內容、公告事項、個別服務申請規範及活動規定等。
(二) 本契約內容相互間有衝突者,應為消費者有利之解釋。
第五條、契約之生效
(一)如消費者同意本契約條款之全部規定,消費者將於契約審閱期過後初次註冊帳號之日起生效。
(二)本契約若任何一部分無效,不影響其他部分之效力。
第六條、服務範圍
(一)本契約所提供之服務範圍,係由企業經營者提供網路伺服器,供消費者透過網際網路連線登入使用本遊戲服務及其他相關服務;但不包括消費者向網際網路接取服務業者申請接取網際網路之服務,消費者應自行配備上網所需之各項硬體設備以及負擔接上網際網路之費用及電話費用。
(二)消費者完成相關註冊程式後,即可具有會員資格並可開始使用本服務,消費者同意成為會員後使用之各項會員服務,其各項服務內容之所有權仍屬企業經營者或異業合作廠商及其所約定之人所有,消費者僅得依本契約之約定使用,不得出租、出借、移轉或讓與給其他第三人使用。企業經營者有權增加、變更、取消、停止本服務中相關系統、服務或功能之全部或部份,消費者同意企業經營者無須逐一個別通知。為增進擴充服務內容,企業經營者將致力於提供會員各項新穎之服務或功能,消費者同意本契約適用於現有或將來企業經營者所提供的各項服務。 為保障消費者權益,請使用合法、正當之方式進行相關服務,若消費者使用虛偽不正當之方式進行使用其他相關服務,企業經營者有權隨時、逕行終止本服務之資格及使用各項服務之權利。
第七條、名詞定義
本契約之名詞定義如下:
1.網路連線遊戲:係指消費者透過電腦、智慧型裝置或其他電子化載具,連結網際網路至企業經營者指定之伺服器所進行之連線遊戲以及與該遊戲相關之服務。包括企業經營者已經推出或未來將推出的任何遊戲或在測試過程中的任何遊戲。
2.遊戲網站:係指由企業經營者為提供本遊戲服務所建置之網站。
3.遊戲管理規則:係指由企業經營者訂立,專供為規範遊戲進行方式之規則、玩家(會員)行為守則、遊戲公告、提示及通知等相關規範。
4.遊戲歷程:係指消費者進行本遊戲時(包括登入至登出遊戲),電腦系統對消費者遊戲進行過程所為之紀錄。
5.儲值:係指消費者預付企業經營者之金額或其餘額。
6.付費遊戲點數:係指消費者依照企業經營者所訂付費方式,預付一定金額購買之虛擬貨幣,該虛擬貨幣得於遊戲中作為支付工具使用(例如兌換遊戲中虛擬道具、換取抽選虛擬道具或遊戲角色機會、開啟遊戲中特定功能或用以解鎖或擴充遊戲關卡等),點數之名稱依企業經營者於儲值中心及各遊戲官網公告為準。若將「付費遊戲點數」轉換為企業經營者遊戲內之商品或服務即為已使用之行為。「付費遊戲點數」不具有貨幣價值,或企業經營者遊戲服務之外的任何價值。「付費遊戲點數」不能出售、交易、轉讓或兌換現金,只能兌換遊戲內虛擬物品或通過遊戲或企業經營者提供的其他權益。
7.外掛程式:除企業經營者提供之網路連線遊戲程式、服務程式與消費者電腦設備之作業系統程式、輔助作業系統運作之相關程式、連接網際網路所需之必要程式外,非企業經營者所提供或影響企業經營者服務程式運作或影響封包傳輸之程式等以影響或改變企業經營者網路連線遊戲運作為目的之程式。
8.程式漏洞:非企業經營者設計遊戲程式時所預見或規劃之遊戲呈現方式、操作模式或所表現之遊戲結果。
9.遊戲套件:係指具備主、副程式,且能完整執行網路連線遊戲所有功能之軟體。
10.必要成本:係指企業經營者為履行本契約而已支出之成本或已給付予第三人之費用,包含通路費用、委託業務費用、稅費等成本費用,為消費者儲值金額之40%。
第八條、遊戲登錄
(一)消費者申請使用本遊戲服務,應依申請流程,於遊戲網站或遊戲內登錄與身份證明文件相符之個人資料、手機號碼、電子郵箱地址或其他必要資訊以註冊遊戲帳號(以下簡稱「用戶帳號」)。消費者所登錄之個人資料應可驗證身分,有錯誤或已變更時,應立即更正之。您亦可在註冊流程中提供其他資訊(例如,您的性別、年齡、愛好等),以創建您的個人資料並獲得更多定制服務。
(二)如消費者未提供正確之個人資料,或原提供之資料不正確或已變更時,或有任何其他誤導之嫌,企業經營者得於消費者提供真實資料或更新資料前,暫停本服務(包含但不限於暫停消费者遊戲進行及遊戲歷程查詢之服務)。
(三)消費者申請使用本遊戲服務,可選擇使用企業經營者指定之帳號機制登入遊戲,或選擇以第三方社群機制(如Google、Facebook等帳號等)以及快速登入等方式來登入遊戲。
(四)消費者已確知並同意,使用快速登入之方式登入遊戲,因並未綁定帳號,於遊戲更新、改版時,可能會導致帳號遺失;消費者於遺失或更換手機、平板電腦時,亦會造成帳號資料遺失,企業經營者對此均不負任何之損害賠償責任。
(五)消費者瞭解若使用第三方社群帳號機制(例如Facebook帳號、Google帳號),一旦該社群帳號或相應的API被該社群公司所管制使用、凍結,其登入遊戲的入口將會失效。企業經營者不保證能夠轉移遊戲資料,並對此不負相關的損害賠償責任。消費者亦瞭解若遺失第三方社群帳號的密碼,需依該社群帳號平臺規定向其辦理查詢。
第九條、服務使用之責任與義務
(一)根據所有適用法律,且消費者同意並持續遵守本契約以及消費者和企業經營者之間的任何其他單獨的契約或政策(如有),企業經營者依據本契約的約定授予消費者一項個人的、非商業性的、有限的、非專有的、不可轉讓和不可轉授權的許可,消費者可以依據本契約約定的授權範圍將企業經營者遊戲軟體下載、安裝到消費者合法擁有並控制的設備終端上,並按照軟體程式的指示運行遊戲軟體。消費者僅可為非商業目的在單一臺終端設備上下載、安裝、登錄、使用該企業經營者遊戲。
(二)使用本遊戲服務可能需要下載並安裝相關軟體,消費者可以直接從企業經營者的相關網站上獲取該軟體,也可以從得到企業經營者授權的第三方獲取。如果消費者從未經企業經營者授權的第三方獲取企業經營者遊戲或與企業經營者遊戲名稱相同的遊戲,將視為消費者未獲得企業經營者授權,企業經營者無法保證該遊戲能夠正常使用,並對因此給消費者造成的損失不予負責。
(三)為了保證本遊戲服務的安全性和功能的一致性,企業經營者有權對軟體進行更新,或者對軟體的部分功能效果進行改變或限制。軟體新版本發佈後,舊版本的軟體可能無法使用。企業經營者不保證舊版本軟體繼續可用及相應的客戶服務,請消費者隨時核對並下載最新版本。
(四)企業經營者提供的服務僅供消費者個人使用,消費者不得利用本遊戲服務進行任何商業行為,如在遊戲內向不特定他人發送廣告郵件、宣傳性商業網站或於任何網站上從事販賣商品行為等。
(五)除了遵守本服務條款外,消費者同意遵守發行地區當地相關法規及網際網路國際使用慣例與禮節之相關規定。若消費者使用企業經營者發行地區以外之網站或線上服務,消費者同意遵守各該網站當地之法令及網路慣例。
(七)消費者同意必須充分尊重智慧財產權,禁止發表侵害他人各項智慧財產權或其他權利之文字、圖片或任何形式之檔案。
(八)不同操作系統之間存在不互通的客觀情況,會導致消費者在某一操作系統中的帳號、遊戲資料和充值記錄不能與另一操作系統共用。由於消費者在不同系統進行切換造成的充值損失和遊戲資料丟失風險應由消費者自行承擔,企業經營者對此不承擔任何責任。
第十條、計費標準
(一)本遊戲服務之收費計算方式為:
■免費制,遊戲服務內亦提供需額外付費購買之點數、商品或其他服務。
本遊戲服務內(例如:遊戲商城、線上商店等)有提供需消費者額外付費購買之付費遊戲點數、商品(例如:虛擬貨幣或寶物、進階道具等)或其他服務(例如:訂閱服務),企業經營者應在官網首頁、遊戲登入頁面、購買頁面或遊戲套件內載明付款方式及商品資訊。
訂閱服務:在某些司法管轄區並根據適用法律,企業經營者可能會在提供會員訂閱服務(「訂閱」)。訂閱可以是每週、每月或企業經營者確定並通知的其他重複週期(「訂閱期」)。消費者可根據實際需求,確認所要購買的訂閱服務的類別、數量、時長、自動續費期限(如可選)等。付款即視為確認,如無法律或本協議規定的正當理由,消費者將不得要求修改或退款。消費者可以根據適用的服務條款在訂閱期結束前至少 24 小時內通過 Google Play 或 App Store 或消費者啟用訂閱的其他應用商店(視情況而定)取消訂閱。取消後,消費者的訂閱將不會續訂,並應在訂閱期的最後一天到期。 如果消費者購買了自動續訂訂閱服務,計費方式將繼續計費直到消費者取消訂閱。
(二)費率調整時,企業經營者應於預定調整生效日三十日前於官網首頁、遊戲登入頁面或購買頁面公告;若消費者於註冊帳號時已登錄通訊資料者,並依消費者登錄之通訊資料通知消費者。
(三)費率如有調整時,應自調整生效日起按新費率計收;若新費率高於舊費率時,消費者在新費率生效日前已於官網中登錄之付費購買點數或遊戲費用應依舊費率計收。
(四)企業經營者若在遊戲網站發佈有遊戲收費制度的說明,該制度及說明亦為本契約的一部分。消費者同意接受本契約後,即表示消費者授權企業經營者或第三方金融機構依照收費制度從消費者的帳號中扣取點數或遊戲費用。
第十一條、契約解除權規定
(一)消費者得於申請企業經營者所提供之網路連線遊戲服務帳號後七(7)日內,以書面方式告知企業經營者解除本契約,消費者無需說明理由及負擔任何費用。前項情形,消費者得就未使用之儲值向企業經營者請求退費。
儘管有前述規定,因企業經營者遊戲屬於非以有形媒介提供之數位內容或一經提供即為完成之線上服務,且經消費者事先同意始提供,根據消費者保護法、通訊交易解除權合理例外情事適用準則等規定,不適用七日鑑賞期,消費者亦不得申請退費。請消費者購買前請務必確認商品資訊,以免自身權益受損。
(二)消費者為前項契約之解除後,企業經營者得為回復原狀之行為,包括但不限於刪除消費者之遊戲角色、帳號、虛擬物件等。
第十二條、本遊戲服務應載明之資訊
企業經營者應於遊戲網站首頁、遊戲登入頁面或購買頁面及遊戲套件包裝上載明以下事項:
1. 依可適用的法律之規定標示遊戲分級級別及禁止或適合使用之年齡層。
2. 進行本遊戲服務之最低軟硬體需求。
3. 有提供安全裝置者,其免費或付費資訊。
4. 有提供付費購買之機會中獎商品或活動,其活動內容、獎項及中獎等資訊,並應記載「此為機會中獎商品,消費者購買或參與活動不代表即可獲得特定商品」等提示。
第十三條、帳號與密碼之使用
(一)消費者應確認其完成註冊程式後取得之帳號及密碼,消費者僅得依本契約約定供自身使用,帳號所有權仍屬企業經營者所有。企業經營者於消費者完成註冊程式後,應核發一組帳號及密碼,該組帳號一經設定即不得變更。 消費者不得將該組帳號、密碼轉讓、交付、揭露、出借、出租、私下交易買賣等方式提供予第三人使用,如因而產生糾紛,屬歸責於消費者之情形,由消費者自行負責。消費者就本條之帳號及密碼得保管負全責,如因保管不周致帳號、密碼遭他人非法使用,此屬可歸責於消費者之情形,消費者應自行負擔該風險。
(二)前項之密碼得依企業經營者提供之修改機制進行變更。企業經營者人員(含客服人員、遊戲管理員)不得主動詢問消費者之密碼。企業經營者應於契約終止後不低於三十日或法律約定的期限內,保留消費者之帳號及附隨於該帳號之電磁紀錄。本契約非因可歸責消費者之事由而終止者,消費者於契約終止後三十日內或法律約定的期限內辦理續用後,有權繼續使用帳號及附隨於該帳號之電磁紀錄。
前項期間屆滿時,消費者仍未辦理續用,企業經營者得刪除該帳號及附隨於該帳號之所有資料,但法令另有規定者不在此限。
(三)若消費者發現帳號或密碼存在任何異常破壞使用安全之情形,應立即通知企業經營者。消費者應定期妥善的管理帳號,並定期更改密碼的設定,且勿隨意下載非法軟體,以避免駭客入侵。
(四)消費者因共用帳號、容許他人使用消費者帳號、委託他人付費購買、或作出可危及帳號安全的行為或因消費者其他過失衍生與第三人間之糾紛,由消費者自行負責,企業經營者得不予協助處理。
第十四條、帳號密碼遭非法使用之通知與處理
(一)消費者或企業經營者如發現帳號、密碼被非法使用,遊戲電磁記錄遭不當移轉,或存在安全遭異常破壞之情形時,應立即通知企業經營者查證,經企業經營者確認有前述情事,企業經營者得立即暫停該組帳號或密碼之使用權,更換帳號或密碼予消費者,並得立即限制第三人就本遊戲服務之使用權利,並將相關處理方式揭示於遊戲管理規則。
(二)企業經營者應於暫時限制遊戲使用權利之時起,即刻以官網公告、簡訊、電子郵件、推播或其他雙方約定之方式通知前項第三人提出說明。如該第三人未於接獲通知時起七(7)日內提出說明,企業經營者應直接回復遭不當移轉之電磁記錄予消費者,不能回復時可採其他雙方同意之相當補償方式,並於回復後解除對第三人之限制。但企業經營者有提供免費安全裝置(例如:防盜卡、電話鎖等)而消費者不使用或有其他可歸責於消費者之事由,企業經營者不負回復或補償責任。
(三)第一項之第三人不同意企業經營者前項之處理,消費者得依報案程式,循司法途徑處理。
(四)企業經營者依第一項規定限制消費者之使用權時,在限制使用期間內,企業經營者不得向消費者或第三方收取費用。
(五)消費者如有申告不實之情形致使企業經營者或第三人權利受損時,應負一切法律責任。
第十五條、遊戲歷程之保存期限、查詢方式與費用
(一)企業經營者應保存消費者之個人遊戲歷程記錄,且保存期間不低於三十日或可適用之法令約定的期限,以供消費者查詢。如逾保存期限者,企業經營者即無義務受理消費者之查詢申請。
(二)消費者得以書面、網路申請調閱消費者之個人遊戲歷程,且須提出與身份證明文件相符之個人資料以供查驗,並使用企業經營者提供之申請方式方可受理。消費者得依政府相關法律規定酌收查詢服務費用新台幣200元整,並由消費者負擔。
企業經營者接獲消費者之查詢申請及查詢費用後,應提供第一項所列之消費者個人遊戲歷程,並於七(7)日內或可適用之法令約定的期限內以儲存媒介或書面、電子郵件方式提供資料
第十六條、個人資料
(一)關於個人資料之保護,依相關法令及企業經營者的隱私權政策規定處理。
(二)除依法律規定或相關主管機關要求外,未經消費者同意時,企業經營者不得任意出售、交換、出租或公開消費者的姓名、電子郵件信箱,以及其他依法受保護之個人資訊。
(三)於法令許可範圍內,企業經營者或其關係企業或合作夥伴,於必要範圍內,得使用消費者之個人資訊以提供消費者其他服務,包括但不限於接收企業經營者之會員電子報。
(四)請注意,除法令另有規定外,企業經營者無法控管經企業經營者服務提供資料之第三方的行為,因此企業經營者無法保證他們會一樣遵守同樣的隱私和安全程式。
(五)消費者同意企業經營者得就消費者之個人資料作成會員統計資料。如該統計資料不涉及揭露消費者之個人身份,消費者同意並允許企業經營者為任何合法公開之使用。
(六)於下列情形發生時,企業經營者得依法公開消費者之個人資訊或遊戲歷程:
1. 因應法令及相關主管機關之要求。
2. 為保障企業經營者之財產及權益。
3. 在緊急情況下為保障企業經營者玩家(會員)或公眾人身安全時。
4. 與第三人相關之遊戲歷程,經該第三人向企業經營者調閱者。
第十七條、電磁記錄
本遊戲服務之所有電磁記錄均屬企業經營者所有(包括但不限於消費者操作遊戲所留存之電磁紀錄),企業經營者應維持消費者相關電磁記錄之完整。消費者對於前項電磁記錄有使用支配之權利,但不包括本遊戲服務範圍外之移轉、收益行為。
第十八條、資訊公開
(一)企業經營者應於遊戲網站上提供本遊戲相關資訊,並定期更新。
(二)消費者對其透過企業經營者服務所為之公開表述(包括,消費者在使用 遊戲及服務過程中上傳、創建和分享的內容)應自行承擔一切法律責任,企業經營者無事先審查之義務,但企業經營者有權修改或刪除不當表述,包含侵害他人著作權、歧視性、侮辱性、爭議性、猥褻性、不雅性、違反本服務條款或違反法律之發言等。
(三)消費者應同意並知悉消費者透過企業經營者遊戲服務進行之溝通屬於公開場合之表述,而非消費者之個人隱私。企業經營者有權在必要情形下監控、記錄及合法披露消費者透過企業經營者遊戲服務進行溝通之內容。
(四)本遊戲服務可能包括可以提供消費者表述內容的不同形式的論壇、BLOG和聊天功能。企業經營者無法保證消費者於公開場合之表述不被第三人使用,如消費者希望保密某些觀點和資訊,和/或不希望他人使用,請勿於服務上張貼有關內容。
(五)消費者特此授予企業經營者一項不可撤銷、永久、可轉讓、可分許可、免許可費,並適用於全球範圍的許可(包括轉讓予協力廠商的權利),授權企業經營者或其指定第三人以合法方式對其透過企業經營者遊戲服務所為之公開表述進行存儲、複製、使用、發行、公開發表、改編、彙編、出版、翻譯、據以創作衍生作品、傳播、表演等權利,無論商業化或者非商業化。
第十九條、連線品質
(一)企業經營者為維護本遊戲服務相關系統及軟硬體設備而預先規劃暫停本遊戲服務之全部或一部時,應於七日前或可適用的法律法規約定的期間內於官網首頁或遊戲登入頁面或購買頁面公告。但因臨時性、急迫性或不可歸責於企業經營者之事由者,不在此限。
(二)因可歸責企業經營者事由,致消費者不能連線使用本遊戲服務時,企業經營者應立即更正或修復。對於消費者於無法使用期間遭扣除遊戲費用或遊戲內商品,企業經營者應返還遊戲費用或商品,無法返還時則應提供其他合理之補償。
(三)由於消費者使用電信機線設備之障礙或阻斷,致發生錯誤、遲滯、中斷或不能傳遞等非企業經營者所能控制之情況致造成損害時,企業經營者將不負賠償責任。
(四)企業經營者不擔保各項服務之正確、完整、安全、可靠、合適、時效、穩定、不斷線與出錯。
第二十條、系統安全
(一)企業經營者應依本契約之規定負有於提供服務時,維護其自身電腦系統,符合當時科技或專業水準可合理期待之安全性。
電腦系統或電磁記錄受到破壞,或電腦系統運作異常時,企業經營者應於採取合理之措施後盡速予以回復。
企業經營者違反前二項規定或因遊戲程式漏洞致消費者受損時,企業經營者應依消費者之受損害情形,負損害賠償責任。但企業經營者證明其無過錯者,得減輕其賠償責任。
企業經營者電腦系統發生第二項所稱情況時,於完成修復並正常運轉之前,企業經營者不得向消費者收取費用。
(二)消費者應瞭解並同意,本服務可能會出現中斷、故障、硬體損毀、連線不通或駭客入侵等現象。此現象會造成消費者使用不便、資料喪失、遭第三人篡改,或其他衍生的經濟損失,為此建議消費者自行採取防護措施。
(三)下列情形發生時,企業經營者有權停止或中斷提供服務:
1.系統設備進行例行性或必要性的維護。
2.企業經營者伺服器的電子通信服務發生狀況或進行維護,導致無法通訊。
3.發生突發性之軟硬體設備與電子通信設備故障。
4.由於天災等不可抗拒的因素,導致企業經營者系統無法進行。
5.在緊急狀況下,為維護其他會員或第三人之人身、交易內容、個人資料及遊戲歷程之完整時。
6.其他不可歸責於企業經營者所造成服務停止或中斷。
(四)消費者同意購買之產品或服務(包括但不限於虛擬道具)可能因系統、程式設定或其他因素而無法依原設定使用,若因此造成使用權益受損,可歸責於消費者之事由者,消費者同意企業經營者將無法賠償或補償此部分之損害或損失。企業經營者提供之所有產品或服務,包括但不限於虛擬裝備、電磁記錄等,皆屬企業經營者或相關權利主體所有。消費者瞭解並同意依遊戲使用之設定,以正常、一般之使用方式使用至該等虛擬裝備自然消減或遊戲服務終止時。
第二十一條、遊戲管理規則
(一)為規範遊戲進行之方式,企業經營者得訂立合理公平之遊戲管理規則,企業經營者之遊戲管理規則或類似規範均為本契約之一部分,與本契約具有相同效力。
(二)消費者應遵守本契約、隱私權政策、企業經營者公告之遊戲管理規則、發行地區當地相關法規及一切國際網際網路之規定與慣例,並對其透過本服務傳輸之一切內容負法律責任。
(三)消費者同意並保證不得利用本遊戲服務或於遊戲、官方網站、論壇及其他可供公眾觀賞之地方或以任何方式公佈、散佈、傳送任何譭謗、不實、威脅、辱罵、毀謗、不雅、猥褻、不法、淫穢、攻擊性或侵害企業經營者、遊戲代理商及他人相關權益、權利、智慧財產權或者張貼買賣遊戲帳戶等違反本契約或遊戲管理規則之言論、文字、圖片或任何形式的檔案。
(四)遊戲管理規則之變更,應依第二十四條之程式為之。
(五)遊戲管理規則有下列情形之一者,其規定無效:
1. 抵觸本契約之規定。
2. 剝奪或限制消費者之契約上權利。但企業經營者依第二十二條或第二十五條之規定處理者,不在此限。
(六)為進一步管理並維護企業經營者提供之遊戲品質,消費者同意企業經營者得於消費者利用外掛程式、病毒程式、遊戲程式漏洞或其他違反公平合理之方式進行遊戲時,由系統自動將該違反本契約或遊戲管理規則之記錄留存,前述記錄包括CPU類型、作業系統類型、作業系統版本、電腦名稱、電腦ID、不當程式存取路徑等資料。
第二十二條、違反遊戲管理規則之處理
(一)除本契約另有規定外,有事實足證消費者於遊戲中違反遊戲管理規則時,企業經營者應於官網首頁、遊戲登入頁面或購買頁面公告,並以電子郵件、遊戲內信件、或者依消費者登錄之通訊資料通知消費者。
消費者第一次違反遊戲管理規則,企業經營者應通知消費者於一定期間內改善,經企業經營者通知改善而未改善者,企業經營者得依遊戲管理規則,按其情節輕重限制消費者之遊戲使用權利。如消費者因同一事由再次違反遊戲管理規則時,企業經營者得立即依遊戲管理規則限制消費者進行遊戲之權利。
如消費者因同一事由違反遊戲管理規則達三(3)次以上,已達企業經營者得向消費者終止契約之重大程度,企業經營者得隨時終止契約並立即依遊戲相關管理規則停止消費者進行遊戲之權利。
(二)企業經營者依遊戲相關管理規則限制消費者進行遊戲之權利,每次不得超過七(7)日。
(三)除構成契約終止事由外,企業經營者依遊戲管理規則對消費者所為之處置,不得影響消費者依本契約應享之權利。
第二十三條、申訴權利
(一)消費者不滿意企業經營者提供之連線品質、遊戲管理、費用計費、其他相關之服務品質,或對企業經營者依本契約、遊戲管理規則之處置不服時,得於收到通知之翌日起七(7)日內至企業經營者之客服中心或以電子郵件或書面配合企業經營者提供之方式提出申訴,企業經營者應於接獲申訴後,於十五(15)日內回復處理結果。
(二)消費者欲向企業經營者申訴第三人利用外掛程式或其他不正當之方式影響遊戲公平性,依第一項規定辦理。
(三)企業經營者應於遊戲網站或遊戲管理規則中明定服務專線、客服電子郵件信箱等相關聯絡資訊及24小時申訴管道。
第二十四條、契約之變更
(一)企業經營者修改本契約時,應於遊戲網站首頁、遊戲之登入頁面或購買頁面公告之,並依消費者登錄之通訊資料通知消費者。企業經營者未依前項進行公告者,其契約之變更無效。
(二) 消費者於前項通知到達後十五(15)日內:
1. 消費者未為反對之表示者,視為消費者接受契約變更之內容,企業經營者依契約變更後之內容繼續提供遊戲服務。
2. 消費者為反對之表示者,視為消費者對企業經營者終止本契約之通知,依消費者終止契約方式處理。
第二十五條、契約之終止及退費
(一)消費者得隨時通知企業經營者終止本契約。
(二)企業經營者得與消費者約定,若消費者逾一年期間未登入使用本遊戲服務,企業經營者得通知消費者登入,如消費者在收到通知後十五日內仍未登入使用,則企業經營者得終止本契約。
(三)消費者有下列情事之一者,企業經營者按照遊戲網站首頁公告、遊戲之登入頁面公告、或者消費者登錄之通訊資料告知消費者後,得立即終止本契約之部分或全部:
1.利用任何系統或工具對企業經營者電腦系統之惡意攻擊或破壞。
2.以利用外掛程式、病毒程式、遊戲程式漏洞或其他違反遊戲常態設定或公平合理之方式進行遊戲。
3.以冒名、詐騙或其他虛偽不正等方式付費購買點數或遊戲內商品。
4.違反可適用的法律、命令、本契約之行為,或經司法機關查獲從事任何不法之行為。
5.作出可影響他人使用本遊戲服務相關體驗的行為且情節嚴重者。
6.因同一事由違反遊戲管理規則達三次以上,經依第二十二條通知改善而未改善者。
企業經營者對前項事實認定產生錯誤或無法舉證時,企業經營者應對消費者因終止契約所生之損害賠償責任。
(四)本契約終止時,企業經營者於扣除必要成本後,應於三十日內可適用的法律法規約定的期間內以現金、信用卡、匯票或掛號寄發支票方式退還消費者未使用之付費購買之點數或遊戲費用,或依雙方同意之方式處理前述點數或費用。但消費者有可歸責違約之事由時不在此限。
若有限制行為能力人未經同意或無行為能力人未由法定代理人代為付費購買點數致生法定代理人主張退費時,法定代理人得依企業經營者流程,備妥證明檔並提出申請,經企業經營者確認無誤後,退還消費者未使用之儲值點數。
倘消費者係透過協力廠商平臺(如Google Play、App Store等平臺)購買付費遊戲點數,消費者應先向協力廠商平臺申請退費,申請退費時除應符合本服務條款外,亦應遵守協力廠商平臺之規定辦理。
第二十六條、停止營運
因企業經營者停止本遊戲服務之營運而終止本契約者,應於終止前三十日或可適用的法令約定的期間內公告於官網首頁、遊戲登入頁面或購買頁面;若消費者於註冊帳號時已登錄通訊資料者,並依消費者登錄之通訊資料通知消費者。
在企業經營者停止營運且企業經營者未依前項期間公告並通知者,除應退還消費者未使用之付費購買點數或遊戲費用且不得扣除必要成本外,並提供其他合理之補償。
第二十七條、責任限制
(一)在法律允許的最大範圍內,消費者訪問和使用企業經營者遊戲及相關服務的全部風險將由消費者自行承擔。企業經營者在「現狀」和「現狀可用」的基礎上提供遊戲和/或服務。在適用法律所允許的最大範圍內,企業經營者和/或其關聯公司、員工、管理人員、經理、董事、代理人均不對遊戲的適銷性、無錯誤、完整性、不侵權或針對特定目的等承擔任何保證。
(二)在任何情況下,企業經營者不會對因消費者使用企業經營者遊戲或服務引發的特殊的、偶發的、間接的、懲罰性的、繼發的或結果性的損失(包括但不限於業務、收入、利潤、使用、數據或其他經濟利益)負責。企業經營者的全部責任僅限於賠償消費者因合理使用企業經營者遊戲所產生的實際直接損失,並以消費者對企業經營者的遊戲所實際支付的金額為賠償上限。
(三)企業經營者不對因消費者或第三方的行為導致的任何損害或損失負責,包括但不限於侵權,例如任何第三方的支付服務或互聯網訪問服務。
(四)消費者對與企業經營者的其他用戶的互動負全部責任。企業經營者保留監督消費者與其他用戶之間的爭議的權利,但沒有義務。
第二十八條、送達
(一)有關本契約所有事項之通知,消費者同意企業經營者得以遊戲網站首頁公告、遊戲登入頁面公告或選擇依消費者登錄之通訊資料為送達;前項登錄之通訊資料若有變更,消費者應立即通知企業經營者。若企業經營者選擇依消費者登錄之通訊資料所為之通知發出後,以書面通知到達消費者,或電子郵件進入消費者之電子郵件伺服器中,推定為已送達。
(二) 因消費者故意或過失致企業經營者無法為送達者,企業經營者對消費者因無法送達所致之損害不負任何賠償責任。
第二十九條、智慧財產權
(一)企業經營者是企業經營者遊戲服務中權利和利益的唯一所有人。企業經營者提供之遊戲(包括但不限於遊戲整體、遊戲內所包含的所有美術、音樂、文字作品和其他遊戲構成要素、組成部分,以及遊戲運行呈現的連續動態畫面)、遊戲網站上之所有著作及資料、一切相關周邊產品以及與遊戲相關的所有資訊內容(包括文字、圖片、音頻、視頻、圖表、介面設計、版面框架、有關數據或電子文檔等),其著作權、專利權、商標、營業秘密、其他智慧財產權、所有權或其他權利或權益,均為企業經營者或其權利人所有。除事先經企業經營者或其權利人之書面合法授權外,消費者不得擅自重製、傳輸、改作、編輯或以其他任何形式、基於任何目的加以使用,否則應負擔相關法律責任。
(二)若企業經營者所擁有遊戲代理營運權之特定區域,應分別明訂於各產品包裝及各遊戲官網,消費者應詳加注意相關特定區域限制,並應遵守之。
(三)消費者不得採用任何方法對企業經營者提供經營 (或主機)服務、中間媒介服務,或對其進行攔截、模擬或重定向。這些被禁止的方法包括但不僅限於架設私人伺服器、逆向工程、修改遊戲,或添加新的組件,或使用某種工具程式來提供遊戲經營(或主機)服務。
(四)企業經營者遊戲可能涉及第三方知識產權,而該等第三方對消費者基於本契約在企業經營者遊戲中使用該等知識產權有要求的,企業經營者將以適當方式向消費者告知該要求,消費者應當一併遵守。
第三十條、准據法和爭議解決
如果對企業經營者提供的服務或涉及企業經營者提供的服務有任何爭議,您同意該爭議應受新加坡法律管轄,不考慮法律衝突規定。消費者同意並承認,您與
企業經營者之間的任何索賠或法律行動應提交新加坡國際仲裁中心(「SIAC」)進行仲裁,並按照SIAC的仲裁規則進行。該仲裁裁決為終局裁決,對企業經營者和消費者均有約束力。如果上述仲裁條款對任何爭議均不可強制執行,雙方同意該爭議應在新加坡法院提起。上述情況不應阻止企業經營者在法院尋求禁令救濟管轄權。
根據適用的法律和法規,雙方確認任何爭議解決程式,無論是在仲裁還是法院,將只在個人基礎上進行,而不是在集體或代表訴訟中進行。
第三十一條、特別約定事項
(一)雙方如基於特定事項另行簽訂檔,包括但不限於:契約書、和解契約等(以下簡稱「補充條款」)時,補充條款視為本契約內容之補充,如本契約中部分條款與補充條款相衝突時,補充條款中之約定事項優先本契約適用,補充條款未約定者,適用本契約之相關約定。
(二)消費者同意與企業經營者洽商、締結補充條款時,知悉企業經營者之未公開之營業資訊、營業秘密、機密資訊、活動規劃、商業決策、相關契約內容(包括但不限於補充條款約定事項)等所有資訊及洽商與締結補充條款之過程,均屬應祕密之範疇,未經企業經營者書面同意,不得直接或間接揭露予任何第三人,或協助第三人取得前述資訊。
(三)若消費者有違反本契約定之行為,應賠償企業經營者所付出的相對應成本或損失。
(四)本契約在消費者使用企業經營者網站、軟體或企業經營者提供的任何服務時即被接受,並在消費者成為企業經營者會員時得到進一步確認。本契約構成消費者與企業經營者間關於使用本遊戲服務的完整契約。權利未能行使或執行本契約的任何權利或規定不應視為對該權利或規定的放棄。本契約中的章節標題僅為方便起見,不具有法律或合同效力。本契約在法律允許的最大範圍內有效。如果本契約的任何條款非法、無效或不可執行,則該條款被視為可與本契約分離,並且不影響任何其餘條款的有效性和可執行性。如果對本契約有任何疑問,請通過
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